Refund policy
14-Day Return Window
We accept returns for store credit within 14 days of in-store purchase or delivery (if shipped). Store credit is issued via a digital gift card that never expires and can be used both in-store and online.
Item Conditions
Items must be unworn, unwashed, and in original condition with no visible signs of wear.
Final Sale – Not Eligible for Return
- Sale items discounted more than 20%
No Refunds
All approved returns will receive store credit only. Refunds are not issued.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
- While we are not liable for lost return packages, please reach out—we're happy to assist you in filing a USPS claim if needed.
Return Processing
Returns are typically processed within 2–3 business days after we receive them. You’ll receive a notification via email when your store credit (digital gift card) has been issued.
Special Notes
Shoes must be returned in the original shoe box and shipped inside a protective outer box or mailer to prevent damage.
Late Returns
Items received after the 14-day return window may be refused.